One
Stop
Computer
Shop
- FAQ's
Looking
for information about our services or products? Below you will find
some of the common questions we are asked. If you need additional
information or have special needs, please do call us at
816-524-9888. You may also email us
here if you prefer.
Looking
for information about our services or products? Below you will find
some of the common questions we are asked. If you need additional
information or have special needs, please do call us at
816-524-9888. You may also email us
here if you prefer.| One Stop Computer Shop Store Questions |
What are your store hours? Where are your stores? Do you take trade-ins? What are your warranty policies? Do you accept phone, fax, email or snail mail orders? Do you sell or release my personal information? Do you offer a printed catalog? Do you do warranty work? How much do your computers cost? |
| Computer Hardware Questions |
How much does it cost to upgrade my computer? How much does RAM cost for my computer? How can I speed up my computer? Can you work on my Dell, Gateway, Compaq or HP machine? Do you work on Apple/Mac systems? |
| Computer Software Questions |
Why won't my computer connect to the internet? Which is better, DSL or Cable? What is Spyware? What is a virus? How can I protect my system against Spyware and viruses? |
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What are your store hours?? One Stop Computer Shop is open M-F 10AM to 6PM and Sat. 10AM to 5PM. PLEASE NOTE: We are open late every Wednesday until 8 PM. Back to Top Where is your store? We have two locations. Our Lee's Summit store is located in the Pine Tree Plaza in Lee's Summit Mo. This is the big strip mall with Price Chopper facing 50 Highway at Jefferson St. We are at the west end of the mall between Weight Watchers and Foxy Nails. In Blue Springs, we are at 1614 S State Route 7. You can find maps and addresses here. Back to Top Do you take trade-ins? We accept trade-ins on some equipment. This is done on a case-by-case basis, so call Dave at 816-524-9888 with your particular situation. Back to Top What are your warranty policies? Our warranty policies are very customer- friendly and can be found here. Back to Top Do you accept phone, fax, email or snail mail orders? We accept these type orders for established customers only. Call Dave at 816-524-9888 with specific details of your needs. Back to Top Does One Stop Computer Shop sell or release my personal information? A Big "No"! We respect your privacy, and will never sell or in any other way give out any personal information about our customers, period. Back to Top Do you offer a printed catalog? We do not currently offer a printed catalog. Because of the constantly changing nature of the computer industry, our items change frequently in order to offer you the best products at the best prices. Please call or stop in to discuss your product needs. Back to Top Do you do warranty your work? We want our service and build customers to be 100% totally satisfied. This is why we offer a 100% satisfaction guarantee with all our sales work. If you have any problems with a system we repaired, we want to know! This is how you can help us be better at what we do. Back to Top How much do your computers cost? This is kind of like asking how much does a car cost! We have systems to fit any budget, both new and used, so let us know your needs and we will be happy to come up with a quote for you. Back to Top |
| PC Hardware Questions |
How much does it cost to upgrade my computer? Well, it's kind of hard to say. We need to know a little about your system. The best thing is to bring the system in and let a salesperson take a look. That way we can see exactly what you have and what is possible. We will then be able to give you some options. Generally speaking, we can always improve the performance of any age PC. Back to Top How much does RAM cost for my computer? RAM can cost very little or be an investment depending on the type, speed and capacity. If you know which type your system takes, call our store at 816-524-9888 and Dave or Joe will be happy to assist you in determining the cost of a RAM upgrade for your system. Back to Top How can I speed up my computer? There are several ways to speed up a PC, including both hardware and software means. CPU's, RAM and hard drives can all contribute to the speed of a PC. Dave or Joe can be great resources for discussing options with you. Call us at 816-524-9888 or email us here. Back to Top Can you work on my Dell, Gateway, Compaq or HP machine? Yes We Can! We can service any brand/model of PC out there. If you are tired of talking to someone in another country who you can't understand, come see a live person! Bring in your Dell, Gateway, Compaq, HP or any other brand PC and we will be happy to discuss your needs. Back to Top Do you work on Apple/Mac systems? We do not currently service or sell Apple systems. We do have some components/adapters for Mac systems. Call or come by a store to discuss your needs. Back to Top |
| PC Software Questions |
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Why won't my computer connect to the internet? There can be several reasons, both hardware or software related. The most common reason we see is spyware/adware/virus related. One Stop Computer Shop offers a totally FREE virus/spyware scan at either of our two stores. Just bring in your system and we will scan if for free and report the findings to you. Back to Top Which is better, DSL or Cable? This is almost down to the Pepsi-Coke question. Some folks swear by one, while others are sold on the other. We would suggest you find a friend or two that is using the service you are thinking about and get some feedback from them. After all, word of mouth is the best advertising. Back to Top What is Spyware? What is a virus? Spyware is software that keeps track of user information through the user's Internet connection without the user knowing it. It then reports back on your internet usage, usually to advertise to you. A virus is a piece of code that is loaded onto your computer without you knowing it. Viruses spread themselves on your computer, and are also sent out over the internet to infect other systems as well. Even a simple virus is dangerous because it will quickly use all available memory and cause your system to lock up.
Both virus and
spyware can be very harmful to your system. If you
fear you may be infected, One
Stop Computer
Shop
offers a totally FREE
virus/spyware scan at either of our two stores. Just
bring in your system and we will scan if for free and report
the findings to you.
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